Your Responsibilities
Sales Support
• Prepare quotations, sales documentation, and customer correspondence.
• Process and monitor customer orders from entry to delivery.
• Coordinate order fulfillment with production, logistics, and other internal departments.
• Maintain accurate customer and commercial data within company systems.
• Support the Sales Team with administrative and operational activities.
• Prepare sales reports, analyses, and performance tracking information.
• Ensure high-quality customer service and timely response to inquiries.
Inside Sales
• Maintain regular contact with customers and dealers via phone and email.
• Follow up on quotations, opportunities, and customer requests.
• Identify upselling and cross-selling opportunities within existing accounts.
• Support customer retention and relationship development activities.
• Assist in generating new business opportunities and leads.
• Monitor customer satisfaction and proactively address concerns.
• Contribute to achieving sales targets and business growth objectives.
What We Are Looking For
• Experience in Sales Support, Customer Service, Inside Sales, or a similar commercial role.
• Experience working in an international B2B environment is an advantage.
• Strong communication skills and a customer-focused mindset.
• Excellent organizational skills and attention to detail.
• A proactive, solution-oriented approach and a willingness to take ownership.
• Ability to manage multiple priorities in a dynamic environment.
• Good analytical skills and confidence working with data and reports.
• Proficiency in Microsoft Office, particularly Excel.
• Experience working with ERP systems is an advantage.
• Professional fluency in Dutch and English is required. Knowledge of German and/or French is a strong advantage.
What We Offer
• The opportunity to make a direct impact on customer satisfaction and business growth.
• An opportunity to join two well-established European brands with a strong market reputation.
• A key role within an international organization that is part of Unitrailer Holding.
• Exposure to international customers, dealers, and business processes.
• A collaborative and supportive working environment.
• Opportunities for professional development and career growth.
• Competitive employment conditions and benefits.
Why Join Us?
At SARIS and HENRA, we believe that customer experience and operational excellence go hand in hand. We are looking for someone who enjoys building relationships, solving problems, and contributing directly to commercial success.
If you enjoy working closely with customers, coordinating complex processes, and contributing to commercial success in an international environment, we would love to hear from you.
